Facepack problems?

I have a new top notch computer
After downloading the facepacks i have tried evertything to get them working.
Seperate players folder.
Players golder

Graphics Folder

Graphics: Players folder

still nothing?.

Anyone having the same prob or any advice?
followed all instructions

ben

Make sure you do the following:
1) Unzip the facepack (some people forget this)
2) Put in My Documents > Sports Interactive > Football Manager 2014 > Graphics (make graphics folder if you don't have one, you don't need to make another folder)
3) Go to Preferences in game, Interface tab and click on Clear Cache and then Reload Skin

If its not working then, it is your game files which are broke and need re-downloading.