Download FM 2012 as cheap as £26.99
Buy Football Manager 2012 from FM Scout store and save 33%
By stam | Updated on 2011-11-29 19:55 | 13423 views
Through our official store you can legally and securely download Football Manager. You can now download Football Manager 2012 for just £26.99 (PC and MAC). 
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Comments
stam said on 2011-11-14 14:57
@tomoh76:The distribution team is based in France and the process is semi-auto, which means someone needs to manually approve your order before you receive your activation code. By the time you ordered, the guys wouldn't be at the office I suppose. Did you receive your code yet?
djlim0n said on 2011-11-13 17:15
Thanks for being awesome.tomoh76 said on 2011-11-13 09:40
I bought the game 6 hours ago and still have not received the email to get my activation code. When will it be sent to me? Cheers.crazypong3 said on 2011-11-06 16:21
Oh,thank you stam!stam said on 2011-11-06 14:29
@Fearthainn:Now we know it wasn't a mistake by the distribution team, which is good
That reminds me I should put together a FAQ page for FM purchases and include pre-sale and post-sale questions and answers for additional peace of mind to the buyers.
Anyway, I'm glad it worked out for you - Have fun playing FM12!
Fearthainn said on 2011-11-06 12:46
Hi,I finally managed to install FM 2012 and have just started my first game a few minutes ago. I think the problem may have been my internet connection, as I had a few problems accessing some websites yesterday. Somehow my IP address was set to a different country than the one I'm in (I think my ISP is to blame). So today I've tried activating the game using another connection and it worked at the first attempt. If someone out there has the same problem maybe this can help...
Sorry for any confusion caused. I have no reason to complain about your service at all, quite the opposite, as you did in fact provide a code for a cheaper price than that available on Steam, and you did so a couple of minutes after the purchase. Thanks for your help.
stam said on 2011-11-06 12:00
@crazypong3:I just checked your country and it appears you are from Hong Kong. As you can see on our product page, FM12 is not available for some countries due to licensing issues and HK is one of them. This means your order will be eventually cancelled and you'll get your money back (I believe that takes 5 days since purchase).
stam said on 2011-11-06 12:00
@Fearthainn:Like I said, FM Scout is not involved in the distribution process at all, but if your issue is not sorted out by Monday (working day) please send me the email you've used for your order by PM here, and I'll contact them myself.
The problem with invalid code still doesn't make sense to me. It could still be a human error from the distribution team I suppose, but it certainly has nothing to do with whatever problems people ordering from SEGA/SI store are having. They had a lot more code delivery issues than we had to deal with, especially with delivery times, as far as I know.
I understand your frustration and I wish I could just push a button and fix it myself. Our partners should definitely have someone in charge for the weekend sales. However, there's a good chance that someone is in charge for just approving and delivering codes, and not for actual support.
crazypong3 said on 2011-11-06 05:17
Same as Fearthainn,i have already sent an email to customer service and ask for the solution,but still have no response.Fearthainn said on 2011-11-05 20:36
Hi Stam,Thanks for the quick reply. I already sent your customer service an email this morning but haven't got an answer, which is why I commented here. Should I expect a reply on weekends? I'm rather frustrated by this (not only by this situation but by the game developers' policy this year on selling their game). It's not a copying problem: the characters are all pretty obvious, and I have actually copy pasted directly from the email you sent. Regardless I have tried numerous combinations changing numbers and letters that could be mistakes, all without luck.
I have seen only a handful of people with this problem over at the SI forums, and they have all been dealt with by SEGA from what I could understand (most of them seem to have been resolved via PM), so I assume they bought the game from the SEGA store.
stam said on 2011-11-05 20:13
@Fearthainn:FM Scout is not involved in the distribution process, you should contact our customer service. This is the first time sometime reports this kind of issue, but if you're certain you copied the code correctly (e.g. you could have missed a character by accident) please send a message to the distribution team via the link I provided and they should sort it out.
Thanks!
@crazypong3:
It usually takes up to an hour to receive your code in the email after successful purchase. There's a manual validation process taking place though, meaning the codes are not automatically sent out. So if the distribution team is not in the office, they will send it out when they return. Or when they see anything suspicious/dubious with an order, they'll act accordingly (either ask for an extra element to approve or cancel and refund).
Have you received your code by now?
Fearthainn said on 2011-11-05 19:02
Hi, I have purchased FM from you this morning. The activation code was sent only a few minutes later, however the code is not valid. Whenever I try to activate the product Steam says "invalid product code". I have contacted SEGA and I was told that it should be your responsibility to resupply me a code. Could you please help solve this situation? I have purchased the game hours ago and still can't play. Thankscrazypong3 said on 2011-11-05 15:32
i have waited for 3-4 hours but still can't receive the order confirmation or the code...how long does it takes to send me the code..?sorry for my bad English...jovi72 said on 2011-11-02 23:06
Thanks so much for availability.I sent my bank at which I have indicated for the chargeback.
This is called reliability.
I will definitely back your customer
stam said on 2011-11-02 14:19
@jovi72:We offer 7 days money back guarantee. So you can request cancellation within the first 7 days since purchase and get full refund. Use the contact form here.
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