After contacting Denuvo support, I received a response that resolved the error. The problem is related to Microsoft Gaming Services, and to solve it, I simply uninstalled and reinstalled Gaming Services. After that, the game started working normally again. It seems that a bug is causing Gaming Services not to relay the information that the user actually owns the game.
To uninstall and reinstall Gaming Services I opened PowerShell as administrator and ran these commands:
uninstall - get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
reinstall - start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
I can't believe something so simple solved this.
To uninstall and reinstall Gaming Services I opened PowerShell as administrator and ran these commands:
uninstall - get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
reinstall - start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
I can't believe something so simple solved this.
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