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FM Genie Scout 10 v1.1 does not run !

Started on 29 March 2010 by Phalaris / First Post
Latest Reply on 31 March 2010 by Phalaris / Last Post
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I have downloaded and installed the newest version of Genie Scout, but when I tryy to run it windows show an error message saying that the application stopped functioning, here is a screen shot.

http://img638.imageshack.us/i/44601685.jpg/


Thank you
It doesn't run. I tried to start the exe but it doesn't run. (vista environment)
I have the same problem can't find where it comes from.
Mine does not even run either!
I tried on a xp system and it gives the error the everyone share. But first of all, it doesn't run on vista. You can double click all the times you want, but nothing happens, even if you've set a xp compatibility.

It's a sad day!!
I am using XP and can't get it to load.

I have never had any issues before.
Won't run on my Vista system either. Error sig:

Problem signature:
Problem Event Name: APPCRASH
Application Name: FMGenieScout.exe
Application Version: 1.1.0.115
Application Timestamp: 4bafc0f3
Fault Module Name: StackHash_41ea
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
OS Version: 6.0.6001.2.2.0.256.1
Locale ID: 1033
Additional Information 1: 41ea
Additional Information 2: ea6c7aa71dd39d52fd624aaa5255b43d
Additional Information 3: e1e9
Additional Information 4: 30c74cfe4f69a6abef8c76b54fbba290
Guys, try using Windows Update or at least updating Java manually. Another user having the same problem reported that after running Windows Update he managed to run the program fine.
stam : Guys, try using Windows Update or at least updating Java manually. Another user having the same problem reported that after running Windows Update he managed to run the program fine.

damit.. i download and install SP3 for XP... nothing..
now i updated my windows with automatic updates but still noting
http://img337.imageshack.us/img337/9581/updatew.jpg
stam : Guys, try using Windows Update or at least updating Java manually. Another user having the same problem reported that after running Windows Update he managed to run the program fine.

I have just fully updated everything windows/microsoft has to offer and still no load.

I am running Windows XP Home, SP3.

I have been able to run all the previous FM Scout versions absolutely fine.
jmitchelld :
stam : Guys, try using Windows Update or at least updating Java manually. Another user having the same problem reported that after running Windows Update he managed to run the program fine.

I have just fully updated everything windows/microsoft has to offer and still no load.

I am running Windows XP Home, SP3.

I have been able to run all the previous FM Scout versions absolutely fine.

Same for me.

Windows Home SP3. Just downloaded, installed latest Windows update and Java update - rebooted and zippo. Nada. Nothing.

Never had any issues before and all previous versions of FM launch fine on same PC.
Same for me. Updated all the updateable and nothing changes but the speed of my cpu.
Fearing a no way out!!!
This is what i get and i have vista fully updated as well as java...
jeraldo73 :
jmitchelld :
stam : Guys, try using Windows Update or at least updating Java manually. Another user having the same problem reported that after running Windows Update he managed to run the program fine.

I have just fully updated everything windows/microsoft has to offer and still no load.

I am running Windows XP Home, SP3.

I have been able to run all the previous FM Scout versions absolutely fine.

Same for me.

Windows Home SP3. Just downloaded, installed latest Windows update and Java update - rebooted and zippo. Nada. Nothing.

Never had any issues before and all previous versions of FM launch fine on same PC.

Yep, exactly the same.

There is clearly an issue here Stam.

Can you forward this thread to Euguene? And then update us with what he says?

Many thanks.
I will create another summary topic for v1.11 issues and email him tonight again. Will keep you posted as usual.

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Stam
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