In Game NO - Help (Brazilian)

Hello, can you help me activate this? I’m Brazilian and I paid a lot for it. Please help me with this in-game issue so I can have the option to use the program inside the game.

No ''i''

https://prnt.sc/2RMTfy0fK3ZG
https://prnt.sc/WF6UnRwhmoZ7

HELP HELP HELP

I have the exact same issue, no IGS (In-Game scout) available, I tried so many different options, dont even know where to start.

Please advise as this issue is so common but no fix has been reported so far.