I have sent a follow up email and still no reply, how long does it normally take?
No reply from genie@fmscout for 5 days re key
I have not had a reply to my request for a new key for 5 days
Probably Stam or Eugene isn't here, you guys have to hold a bit more.
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That email address is for Eugene only. If you haven't heard back after a full day, send me a pm with your email address and I'll give him a nudge. I know he's really busy lately with his full-time job.
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I haven't heard back from either Eugene or Stam yet. I dont want to be pushy, but I also don't want to be written off.
2026-05-28 18:56#310616 moqinhas : I haven't heard back from either Eugene or Stam yet. I dont want to be pushy, but I also don't want to be written off.
Same situation. In my case, I’ve been waiting since the 15th for a new key, and still nothing. They’ve already released a new version, and people requesting new keys just get left behind. At this point, donating doesn’t even feel worth it...unless you never have to change computers for any reason.
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