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Non stop IE pages when i open Genie

Started on 29 March 2012 by Dalkirst
Latest Reply on 30 May 2012 by Hobs
  • POSTS7
  • VIEWS8609
 
Well the title states it all really i thought i'd get in to FM12 finally and downloaded genie but when i open it i get en error box(which i always have got with other versions) which i then cancel and it continues to load BUT i then get non stop IE pages start to load up and they are never ending to the point i need to turn off at the tower

Anything i'm doing wrong?:)

Thanks
#46554 Dalkirst : Well the title states it all really i thought i'd get in to FM12 finally and downloaded genie but when i open it i get en error box(which i always have got with other versions) which i then cancel and it continues to load BUT i then get non stop IE pages start to load up and they are never ending to the point i need to turn off at the tower

Anything i'm doing wrong?:)

Thanks

Reinstall Genie Scout, I had same problem but got fixed after a reinstall.
Hope it works for you.
1
i have the same problem and i have tried to install it numerous times but it still happens.
I'm running win7 64bit.
Ditto, Win7 64bit Ultimate.

Reinstalling does not cure the problem either. Neither does executing as an Administrator.

Works perfectly well on my laptop with Vista (strangely)!
had the same problemm so i removed the 'Ads' folder, ran FMGenieScout and it worked perfectly, maybe the solution?
wizardofnoz's avatar Group wizardofnoz
10 yearsEdited
That didn't work either. Ads folder deleted, IE still tries to open http://ban_vertical.html/ infinitely every time I launch FMGenieScout.

Even deleting the html files does nothing. The exe still attempts to open the documents.
Hobs's avatar Group Hobs
10 yearsEdited
I had the same problem, but I think i figured out what's wrong.

Genie is not able to write the ban_vertical.htm file in its destinaton folder. Probably because it's write protected or you are not installing as administrator. For some reason it will then try and open that file in explorer but cannot find it, and then tries again. I think this problem with write permissions is common in 64bit Windows versions as I have had other problems that could be related to it. (has anyone here encountered it in 32bit?)

What I did was extract the innstallation file (not run it directly from the zip) and then shift+right click to run as administrator. Then right click the Genie shortcut -> properties -> advanced and check the "run as administrator" box. It seems to me I always have to run as administrator.

Another tip, if you get the popups, is to never click anything in the genie program window and then use task manager to close it. My experience is that a new wave of popups is launched everytime there is a mouseclick in the program.

Hope this helps, I thought I installed a virus version of the file so I paniced for a while but it seems like it's only a bug.

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