Originally Posted by Miles Jacobson View Post
We've spent a lot of this morning trawling round second hand shops and ebay to try and get in the graphics cards that are causing these issues.
We still do not know why the game is not booting up for some as we have not had this issue in our test lab, or Sega's, or in the compatability test labs (plural) that the game has gone through. It may well not be the 3d itself (so just "turning off" 3d isn't necessarily a "quick fix"), and there are a number of different things it could be, so until we've got the cards, have done the testing on dev environment machines, and worked out exactly what the problem is, we can't really say what we're going to do about it or are able to.
We will, as always, be doing our best to try to ensure that people who want to play the game, can, even if they are on low spec machines but there are no promises at this stage.
We've spent a lot of this morning trawling round second hand shops and ebay to try and get in the graphics cards that are causing these issues.
We still do not know why the game is not booting up for some as we have not had this issue in our test lab, or Sega's, or in the compatability test labs (plural) that the game has gone through. It may well not be the 3d itself (so just "turning off" 3d isn't necessarily a "quick fix"), and there are a number of different things it could be, so until we've got the cards, have done the testing on dev environment machines, and worked out exactly what the problem is, we can't really say what we're going to do about it or are able to.
We will, as always, be doing our best to try to ensure that people who want to play the game, can, even if they are on low spec machines but there are no promises at this stage.
