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Names not appearing

Can someone help?
Started on 23 December 2013 by Louis O.
Latest Reply on 23 December 2013 by Louis O.
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Not sure if this should go here or in the fixes to common errors section, since most similar things seem to go here, but basically, in private chats with players, their names don't show up. I've got an example of what it looks like above in a meeting with my assistant, and it's ok for private chats but in team meetings I don't know who's just called me an idiot because there's so many people but it doesn't tell me who is saying anything. Can anyone help me with a possible fix? It's seemed to have been there since the last update/patch/whatever.

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