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Genie Scout donation and key file

Started on 21 November 2015 by Stam
Latest Reply on 14 April 2022 by Hallfy22
does anybody know if eugene is unavailabe at the moment? i ordered genie scout g edition two days ago and haven't recieved my key-file, yet. i already contacted eugene but didn't get a response.

spam folder is clean, double checked.

thanks for your help!
i donated but didnt recived my key file yet (2 days)
Hi, I am trying to donate over fastspring using paypal but I keep getting: "Things don't appear to be working at the moment. Please try again later." I have tried it all day long :/ Screenshot attached.

Any other way to donate via paypal?
I donated yesterday morning for the 19g edition. and got the key automatically into my email after donating
I donated but did not receive the key file and haven't news from Eugene... any idea? :(
Have you checked spam/junk folders?
Yes I did
If you dont get a mail in an hour send him a mail!

Cant find a response but, I've got a new laptop, so no previous installation of Genie Scout, where can I find my Unique ID now?
I donated for the g version, but recently had to wipe my computer. I lost the key file in the process. Is there any way I can redownload this?
I donated for the 12g, but I upgraded my OS to Windows 10.
So I have sent email to [email protected] for getting new key-file.
But no answer untill now.
Please, check my email for providing new key-file to me.
I have paid for the GS tool via PayPal
PayPal transaction ID: 9S37082718563024D

But I still didn't get the license (nor the emails) after 1 day of waiting...
Help,I have a trouble,more than 2 hour passes,I still haven't received the key-file for ads-free FM Genie Scout 20g,
can you help me?Very thanks!
My e-mail:[email protected]

P.S. The order No. FMS191221-9383-13108
Hi, ı do not have the license fil because ı have thrown format on my computer. Could you help?

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