Reported issues using v1.11 of Genie Scout:
1. Genie Scout won't start (not even if I triple-click on it)
This has been reported only by people using Windows XP (SP doesn't matter I think).
2. Genie Scout will crash on launch: StackHash_41ea
This has been reported by people using Windows Vista/7 (32/64 bit doesn't matter I think).
3. Genie Scout will crash on launch: no other details
Some people reported that dual-core and quad-core machines have problem with this version of Genie, while it works fine on single-core. What about triple-core (huh)? Not sure if that's true though.
[screenshot]
4. Loading error: Unknown person type: 83.
A user reported that this can happen when you overwrite the old Genie Scout folder with the new update, and if you first delete the old folder it works fine.
5. Loading error: Date file seems to be corrupt.
A user suggested that you can avoid this error if on game start "Add Key Staff" is off.
[screenshot 1] [screenshot 2]
6. Inaccurate Rating Calculation
At least both 1.1 and 1.11 have broken player ratings when it comes to player footedness.
Contrary to the list of things in the UI that affect ratings, it does have weight (but consistency etc do not!), and it magically makes a two-footed shoddy keeper be shown as better as a one-footed great keeper. Seems to affect all positions. [more details]
7. CSV export: all in 1 cell
When trying to export a list of players, it doesn't save it properly; it fits all the columns in 1 cell instead. [screenshot]
This is an issue reported from previous versions, but thought I'd include it here as well.
What can you do for the appcrash issue until we have a new version:
1. Run Windows Update and update Java
This has been reported as helpful for one user only so far, didn't work out for the rest who tried.
2. Run the application as administrator if you are on Vista/7
This has been reported as helpful by a couple of users, don't know if it helped more.
3. Check if Windows Firewall is blocking the application from running
This has been suggested by one user, don't have any feedback on that yet.
EDIT: Eugene told me that he's unable to fix the problems if you don't provide your save games that can't be opened with v1.11. So, please upload your save games to any free file hosting site and provide link here. We're not sure what's wrong with the freezing/crash yet.
EDIT2: Thanks to wizard for letting us know, you can get make your Genie Scout work without the crashing/freezing issues (1,2,3) if you update Flash Player here: http://www.adobe.com/support/flashplayer/downloads.html
Or just do what wizard says here.
1. Genie Scout won't start (not even if I triple-click on it)
This has been reported only by people using Windows XP (SP doesn't matter I think).
2. Genie Scout will crash on launch: StackHash_41ea
This has been reported by people using Windows Vista/7 (32/64 bit doesn't matter I think).
Error Details:
Problem Event Name: APPCRASH
Application Name: FMGenieScout.exe
Application Version: 1.1.0.115
Application Timestamp: 4bafc0f3
Fault Module Name: StackHash_41ea
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
OS Version: 6.0.6001.2.2.0.256.1
Locale ID: 1033
Additional Information 1: 41ea
Additional Information 2: ea6c7aa71dd39d52fd624aaa5255b43d
Additional Information 3: e1e9
Additional Information 4: 30c74cfe4f69a6abef8c76b54fbba290
3. Genie Scout will crash on launch: no other details
Some people reported that dual-core and quad-core machines have problem with this version of Genie, while it works fine on single-core. What about triple-core (huh)? Not sure if that's true though.
[screenshot]
4. Loading error: Unknown person type: 83.
A user reported that this can happen when you overwrite the old Genie Scout folder with the new update, and if you first delete the old folder it works fine.
Error Details:
Error loading entity number:84932
File position:32522843
Database version:1404
Person data seems to be corrupt.
Unknown person type:83.
Record type:83.
5. Loading error: Date file seems to be corrupt.
A user suggested that you can avoid this error if on game start "Add Key Staff" is off.
[screenshot 1] [screenshot 2]
6. Inaccurate Rating Calculation
At least both 1.1 and 1.11 have broken player ratings when it comes to player footedness.
Contrary to the list of things in the UI that affect ratings, it does have weight (but consistency etc do not!), and it magically makes a two-footed shoddy keeper be shown as better as a one-footed great keeper. Seems to affect all positions. [more details]
7. CSV export: all in 1 cell
When trying to export a list of players, it doesn't save it properly; it fits all the columns in 1 cell instead. [screenshot]
This is an issue reported from previous versions, but thought I'd include it here as well.
What can you do for the appcrash issue until we have a new version:
1. Run Windows Update and update Java
This has been reported as helpful for one user only so far, didn't work out for the rest who tried.
2. Run the application as administrator if you are on Vista/7
This has been reported as helpful by a couple of users, don't know if it helped more.
3. Check if Windows Firewall is blocking the application from running
This has been suggested by one user, don't have any feedback on that yet.
EDIT: Eugene told me that he's unable to fix the problems if you don't provide your save games that can't be opened with v1.11. So, please upload your save games to any free file hosting site and provide link here. We're not sure what's wrong with the freezing/crash yet.
EDIT2: Thanks to wizard for letting us know, you can get make your Genie Scout work without the crashing/freezing issues (1,2,3) if you update Flash Player here: http://www.adobe.com/support/flashplayer/downloads.html
Or just do what wizard says here.
