In game scout (IGS)

From the e-mail received when I purchased:

In-Game Scout (IGS) brings GS usability to a whole new level. Clicking the (i) icon next to player's name in-game normally shows up a pop-up box with his attributes and some quick details.

In order to use IGS you have to switch to either "Windowed" or "Maximized Borderless Windowed" mode from in-game preferences. - DONE - nothing changed

They had that issue for 2 years now and it's gonna be fixed because Eugene and Stam can't replicate the issue. So don't bother.