My FM24 bought from Xbox Play Pass keep crashing/force close

My FM24 keep crashing after 30-40 minutes while playing it! It's so annoying since bcs of that i lost my game that didn't save yet. How to fix this? It didnt show any crash messages or error it just suddenly gone and back to my home screen.

Open ticket support: https://support.sega.com/hc/en-gb/requests/new?ticket_form_id=360003117678

Hey there, sign up just to help you mate. All you need to do is to end explorer.exe task after you've launched the game. For some reason, explorer.exe conflicts with games through Game Pass and forces games to shut down. Personally, I created a .bat file that end explorer.exe task after 100 seconds. After you finish play your game, just press ctrl+shift+esc and run new task named explorer.exe. And more personal advice: open all apps that you will use before ending explorer.exe

2024-01-03 16:50#295350 mousetX : Hey there, sign up just to help you mate. All you need to do is to end explorer.exe task after you've launched the game. For some reason, explorer.exe conflicts with games through Game Pass and forces games to shut down. Personally, I created a .bat file that end explorer.exe task after 100 seconds. After you finish play your game, just press ctrl+shift+esc and run new task named explorer.exe. And more personal advice: open all apps that you will use before ending explorer.exe

alright mate ill try to do this, thanks!

2024-01-03 16:50#295350 mousetX : Hey there, sign up just to help you mate. All you need to do is to end explorer.exe task after you've launched the game. For some reason, explorer.exe conflicts with games through Game Pass and forces games to shut down. Personally, I created a .bat file that end explorer.exe task after 100 seconds. After you finish play your game, just press ctrl+shift+esc and run new task named explorer.exe. And more personal advice: open all apps that you will use before ending explorer.exe

hey mate, how did u do the .bat file to close explorer task? would appreciate that