Cant load game

Hello. I did installed a new system and when I downloaded the xbox game pass and game i tried and it showed me error.I tried to move folders and reinstalling game but still nothing happened.Error Im getting when launching is this ( Error https://imgur.com/gallery/tsDbBF7 l

You have to disable anti-virus app. Otherwise, you can open a ticket support: https://support.sega.com/hc/en-gb/requests/new?ticket_form_id=360003117678