Genie Scout 15g FAQ

In case you wasn't able to resolve your issue with fastspring support, you can always contact me directly, I always reply to every user.

evatte:

---

He is that site owner and probably made the payment site himself, he should be able to know what went wrong and check with his codes, or at least check his bank account to confirm the payment is there or not.

FastSpring is a payment processing service based in the US and has nothing to do with Eugene's work. And no, he's not able to know what went wrong. Also his bank account won't have anything until FastSpring sends out the donation funds to him once a month or so.

If you're wondering why Eugene chose this service over PayPal for example, there is a very simple explanation. He lives in Ukraine and PayPal cannot be used there to accept donations (or any other kind of funds). FastSpring was the only working and reliable service he could use at the time.

I'm quite certain Eugene actually cares for all his supporters and will try to help you in the best way that he can.

2014-11-07 20:39#198693 Stam : New beta 3 is now compatible with 15.1.1

@Knickout:
There was no GS15g version compatible with FM15 new patch until tonight, so you must have received your email by now. If not, please message Eugene and he will help you: genie AT fmscout DOT com

Thank you for the reply, Stam. Still no e-mail. Looks like I'll have to contact Genie.

Best regards.

Just make a donation now waiting for the file.

I've paid and received nothing. i've emailed the genie email and no reply! money back or deliver please, i didn't have any of this hassle last year!

2014-11-11 19:04#199232 Blaken : I've paid and received nothing. i've emailed the genie email and no reply! money back or deliver please, i didn't have any of this hassle last year!

did it all again had to download 14 from an old email link from eugene then complete the order with the keyinfo from that, its a stupid system. you should supply the link and have people give the key info once they have it installed!

i donated on monday and im yet to receive an email with a link?

Hello,

I would like to know where can I download FMScout 2015 ?

Thanks for answers

sdh,

i've 2 PC's, 2 unique IDS.
what do I have to do so I can have the genie scout in both?
(atm I only have in 1, I already donated)


thanks! ^^

Hi,

Any idea when scout will update to support 15.1.3?

Thanks

tmacedo121, I'm sure I read in the notes from Eugene that if you email him the unique key for the second PC he will send a separate key so that you can use it on that machine. Same way that you did for the first one.

i bought the g version . however, the play name is shown in Greek (actually i don't know it's a Greek or not). for example, De Gea, is shown as "C`uhc CdFd`". could you please help?

2014-11-15 07:23#199787 KENTYUEN : i bought the g version . however, the play name is shown in Greek (actually i don't know it's a Greek or not). for example, De Gea, is shown as "C`uhc CdFd`". could you please help?

Did you put the key file into the genie scout folder?

What key file? any reference for me ?

2014-11-15 08:01#199792 Feriboy :

2014-11-15 07:23#199787 KENTYUEN : i bought the g version . however, the play name is shown in Greek (actually i don't know it's a Greek or not). for example, De Gea, is shown as "C`uhc CdFd`". could you please help?

Did you put the key file into the genie scout folder?

also happens to me the same problem, namely that the payment is not accepted, how can I contact Eugene?