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User guide: Registering your FMSE license

Started on 31 January 2017 by Stam
Latest Reply on 22 July 2021 by skinnerznumba1
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Impossible importer licence
Good Afternoon

I would like to start that i have search everywhere for the answer before i have posted on here
I have brought FMRTE 19. i have installed this on Windows and work perfect, but i have now got a mac anc trying to install this on my MAC
I have requested a Reg file, which they provided, but when uploading this, it doesn't work on Sierra

I have searched for my activation code, so i can do this online, but again, i cannot seem to find this or even request this, as the only way i can requested a code, is a new activation file, which doesnt work on my MAC.

is there anything i can do? and how do i request/find my online activation, as the only answers i can find is, check your email, which i have and that only had a link to download

thanks in advance
Hello,
i have a player wich is banned for the next match since 3 matches... . I've check in FMSE a he's marked as banned. I've tried to change it but it'says that i have to buy a licence. So i did it, but it's impossible to import the code ? I've send a mail to the support without an answer....

does anyone knows hot to fit it ?

thank you
giulio
Hello! I would like to know how can I solve the problem with the purchase of the FMSE 21 license? I can not pay for the purchase as I write that I would contact you.
Hello, I bought a license via paypal, on the site it gave an error accusing the country of the paypal account to be different from the country where I am now but still cashed the money and did not receive the license. Can you solve this?
2021-07-10 12:21#284124 ghostnuel07 : Hello, I bought a license via paypal, on the site it gave an error accusing the country of the paypal account to be different from the country where I am now but still cashed the money and did not receive the license. Can you solve this?

From the opening post of this thread:
If you have completed your purchase, but haven't received the email with your license, please contact [email protected] Mon-Sat and they will help you as soon as possible.
2021-07-11 09:05#284136 Justice :
2021-07-10 12:21#284124 ghostnuel07 : Hello, I bought a license via paypal, on the site it gave an error accusing the country of the paypal account to be different from the country where I am now but still cashed the money and did not receive the license. Can you solve this?

From the opening post of this thread:
If you have completed your purchase, but haven't received the email with your license, please contact [email protected] Mon-Sat and they will help you as soon as possible.


Hello,
I wrote an email to them the same day and still no reply until today. I don't like being scammed and until then I trusted the site. I kept checking my email for 1 week to see if there was a response from them, clearly it's a scam or they don't give importance
Stam's avatar Administrators Stam
2 weeksEdited
@ghostnuel07: I've asked the FMSE support people. They replied to your email 1 day later. But I'll provide an answer as well.

I've checked and found 3 cancelled orders from you, which means none of them was completed successfully. Fastspring can be strict with their anti-fraud system, even with inconsistencies like that (contact details not fully matching payment details). In such cases, money will be 'released' back to you in a few days, but it's not something we can control. Payment processing is all on the Fastspring service.

And no, there's no scam involved.
ive tried purchasing fmse but i keep getting an error on pay pal and for visa
"An unexpected error occurred, and we are not currently able to accept payment."

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Stam
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